We can’t hit that next level if we don’t choose the right priorities, and we can’t complete them if we don’t take charge of our time.
Covid-19 forced both businesses and consumers to go digital. Suddenly, services once reserved for high-net-worth clients could be profitably delivered to nearly every segment.
Head trash is a negative belief you hold about yourself, your abilities or the world. We’re not even aware these negative thoughts are in control.
Whether it’s communicating uncomfortable changes to clients or asking your staff to step up their performance, here's a simple model you can use to say what needs to be said when you don’t quite know how to say it.
Never transitioning clients or raising fees means that you set your pricing model once, permanently. No other profession follows that model.
Professional relationships are evolving. Consumers no longer want an expert proxy making decisions for them, they want a problem-solving partner who can guide them.
We say yes to so much that we’re forced to divide our efforts, which dilutes our efficacy.
Building a thriving practice isn’t about building a business case for your value and fees; it’s about building your belief case.
Extracting lessons from the year ensures you never fail, instead you either win or learn
You have to get things wrong before you can get them really right
