General Terms & Conditions for Digital Subscription

Managing your subscription and accessing digital content

 

You will be required to provide personal information, enter an email address and to nominate a password during the subscription payment process. By completing the process, you agree to provide accurate, current, and complete information about yourself.

 

When you sign up for a InvestmentNews subscription, we collect your contact information and account credentials. You can read our Privacy Policy here.

 

After successfully purchasing a subscription, you will be sent an email for us to verify your email address.  Please follow the instructions on the email confirmation that will be sent to you. If you do not receive an email within 24 hours, please contact Subscriptions on customerservice@investmentnews.com – please make sure to check your spam folders before doing so.

 

Once verified, you will be able to use this email address and password to login and access subscriber-only content for the subscription package you purchased on www.investmentnews.com for the duration of your subscription. The login details associated with your subscription must not be shared with any other person, you agree to maintain the security of your login details and will be fully responsible for all use of the website and e-newsletter made using your login details. Please notify us if you become aware of any unauthorized use of your login or any other breach of security.

 

We will endeavor to allow uninterrupted access to e-newsletters, but access may be suspended, restricted, or terminated at any time. We have no responsibility for the content of any third-party websites that may be accessed via any links in our website or e-newsletter.

 

Processing and payment

 

All subscriptions under the InvestmentNews subscription plan will renew automatically unless otherwise specified at the time of subscription. Payment for subscriptions will be auto-charged to your nominated payment method. If your payment method becomes invalid, or your payment is rejected, your subscription may automatically be canceled, and unlimited access revoked. If your subscription is cancelled due to such a payment issue, KM Business Information US makes no guarantee that the same subscription at the same price will still be available to you.

 

 If you wish to opt-out of auto-renewing your subscription, you may notify us of your intent by emailing Subscriptions at customerservice@investmentnews.com at least three (3) business days before your next billing date, otherwise, we may not be able to stop your next payment from being deducted.

 

Cancellations

 

Advisor Research Dashboard

 

Please note that the purchase of the Advisor Research Dashboard data service is a one-off purchase and non-refundable.

 

Unsubscribing from an e-newsletter

 

You can unsubscribe from your e-newsletter at any time by clicking on the unsubscribe link at the bottom of the email.

 

Opting out of receiving e-newsletters or any other email communication otherwise related to your subscription does not constitute the cancellation of your subscription.

 

Cancelling the auto-renewal of your subscription

 

You can cancel the auto-renewal of your subscription by contacting Subscriptions, using either of the following options:

 

● Send an email that includes your full name and subscription number to customerservice@investmentnews.com

 

You must notify us of cancellation at least three (3) business days before your next billing date. When you cancel, you cancel only future charges associated with your subscription and the cancellation will become effective at the end of your current billing period. Cancellation part way through a billing period does not entitle you to a refund for unused parts of your subscription. You will continue to have the same access and benefits until the end of your current billing period. Your cancellation request must be made at least three (3) business days before your next billing date otherwise we may not be able to stop your next payment from being deducted.

 

If you email a cancellation request to customerservice@investmentnews.com and we are unable to identify your subscription from the information you have provided, we will respond directly to your email to request further identifying information. If this occurs, you must reply to our email otherwise your subscription will not be cancelled.

 

Once the auto-renewal has been cancelled, you will receive an email confirmation. If you do not receive an email confirmation, you must firstly check your spam folders, and then contact us using one of the methods above.

 

If you are due a refund, to be issued at KM Business Information US discretion, we will refund your money by sending a cheque or reimbursing your credit card. The method will be determined by your initial method of payment. Please note that it may take up to sixty (60) calendar days for KM Business Information US to process the cancellation of an order.

 

KM Business Information US reserves the right to change any pricing, product, or offer without notice. Business Information US  also has the right to charge an appropriate Administration Fee for the calculating and processing of refunds.

 

For more information, or to contact Subscriptions:

 

● visit  www.investmentnews.com/subscribe-to-investmentnews

● send an email to customerservice@investmentnews.com