Assessing -adviser stress

To gauge their stress levels, more than 580 advisers answered the following questions, all of which began: “In the past month, how often have you ...” • Been upset because of something that happened unexpectedly? • Felt that you were unable to control important things in your life? • Felt nervous or stressed? • Unsuccessfully dealt with hassles and irritating events? • Felt that you were not effectively coping with important changes in your life? • Felt unsure about your ability to handle personal problems? • Felt that things were not going your way? • Found that you could not cope with all the things you had to do? • Been unable to control irritations in your life? • Felt that you were struggling to stay on top of things? • Been angered because of things that happened that were outside of your control? • Found yourself thinking about things that you have to accomplish? • Been unable to control the way you spend your time? • Felt difficulties were piling up so high that you could not overcome them?