Everyone has probably heard of at least one e-mail-related scandal, but somehow the forward button still gets a workout, even by financial and health care professionals, who arguably should know better
Everyone has probably heard of at least one e-mail-related scandal, but somehow the forward button still gets a workout, even by financial and health care professionals, who arguably should know better.
That is the implication of a survey of 170 such professionals conducted last month by VaporStream, a software provider. A surprising percentage of employees confessed to all sorts of e-mail violations, including regulatory breaches, while fewer than half understood their company's policy regarding archiving or monitoring e-mail.
Just under 25% of the professionals admitted to sending information via e-mail that was in violation of regulatory compliance, typically referring to financial services or health-care-related regulations. That incidence shot up to about 74% of employees from organizations with more than 100 employees. Nearly 50% of respondents said they have used their work e-mail to send or receive private and confidential information unrelated to their job.
If you've ever accidentally hit the "reply all' button, you're not alone — 60% admitted they have done that too. Nearly 10% said they have accidentally leaked private and confidential business information via e-mail. Around 20% said that an e-mail they sent has come back to bite them, either by being brought up, referenced or circulated around the office.
“We have gotten so used to using e-mail as a productivity tool, we forget the inherent security shortfalls in an e-mail,” said Jack Hembrough, chief executive of VaporStream. “We don't think about it when we press "send.'”
