SEC cracks down on advisers' access to clients' outside accounts

As part of its focus on custody violations, the SEC is examining cases in which clients give advisers their usernames and passwords.
SEP 28, 2015
Advisers who can access their clients' employer-sponsored retirement accounts may find themselves in the crosshairs of the Securities and Exchange Commission. As part of its ongoing emphasis on custody violations, the agency is looking carefully at situations in which clients give advisers their usernames and passwords for financial accounts that aren't managed by the adviser, according to Kevin Woodard, managing director of Graydon Compliance Solutions. Advisers must convince the SEC they are not able to take distributions from the accounts if they're not claiming custody of them. “If you can't prove you can't steal from it, you should say you have custody,” Mr. Woodard said Wednesday at the National Association of Personal Financial Advisors fall conference in Indianapolis. MADOFF EFFECT The SEC is focusing on custody in the wake of the multibillion-dollar rip-off by Bernie Madoff, who furtively maintained control of client assets. In 2013, the SEC put out a special alert about custody. The SEC also has made custody an ongoing examination priority. One adviser at the NAPFA conference has felt the brunt of that initiative in a recent exam. “They were brutal about the username and password issue,” said the adviser, who insisted on anonymity because the exam is still underway. The adviser said that over the course of a one-week exam, the SEC spent five hours pulling up each website for which the firm had client login information. FEAR OF GOD “They put the fear of God in you,” the adviser said. The challenge for advisers is that as they build client trust, clients turn to them for help on other accounts that aren't housed with the adviser. They are willing to give advisers the ability to get into those accounts and review them. “This is a service customers want,” Matthew Murphy, founder of Murphy Capital Advisors, said in an interview at the conference. “If you're helping them with all of their investments, why can't you look at their 401(k)?” One solution would be for 401(k) providers to give special access to a plan participant's financial adviser, Mr. Murphy said. “Maybe the 401(k) business should set up an adviser login so that we can view the account and rebalance,” Mr. Murphy said. In its effort to prevent the next Madoff situation, the SEC will continue to be aggressive about failures surrounding the custody rule, which can be complicated, Mr. Woodard said. A custody stumble “has a high degree of chance of going to enforcement,” Mr. Woodard said.

Latest News

The power of cultivating personal connections
The power of cultivating personal connections

Relationships are key to our business but advisors are often slow to engage in specific activities designed to foster them.

A variety of succession options
A variety of succession options

Whichever path you go down, act now while you're still in control.

'I’ll never recommend bitcoin,' advisor insists
'I’ll never recommend bitcoin,' advisor insists

Pro-bitcoin professionals, however, say the cryptocurrency has ushered in change.

LPL raises target for advisors’ bonuses for first time in a decade
LPL raises target for advisors’ bonuses for first time in a decade

“LPL has evolved significantly over the last decade and still wants to scale up,” says one industry executive.

What do older Americans have to say about long-term care?
What do older Americans have to say about long-term care?

Survey findings from the Nationwide Retirement Institute offers pearls of planning wisdom from 60- to 65-year-olds, as well as insights into concerns.

SPONSORED The future of prospecting: Say goodbye to cold calls and hello to smart connections

Streamline your outreach with Aidentified's AI-driven solutions

SPONSORED A bumpy start to autumn but more positives ahead

This season’s market volatility: Positioning for rate relief, income growth and the AI rebound